PRIVACY POLICY

Data Controller Information

The data controller of Saiba Games and its commercial game apps is: Saiba Enterprise Ltd, a UK Private Limited Company with company number: 13910873 Whose registered office is:

Saiba Enterprise Ltd
27 Old Gloucester Street,
London,
WC1N 3AX

Service

This Privacy Policy applies whenever you download and play our apps or otherwise access any of our other products, services, content, websites (http://www.saibagames.com, among others) and/or the other domains provided by Saiba Enterprise Ltd, together referred to as “Service” By using any Services, including when you play or access our Services through social networks or mobile devices, you agree to the collection and use of your information as set forth in this Privacy Policy and our Terms of Service.

This Service is provided by Saiba Enterprise Ltd and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Data Legislation

Along with our business and internal computer systems, this Service is designed to comply with the following national and international legislation with regards to data protection and user privacy:

UK Data Protection Act 1988 (DPA)
EU General Data Protection Regulation 2018 (GDPR)

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

Our Service uses third party services that may collect information used to identify you.

Link to privacy policies of third party service providers used by our service

Amazon
Apple
Google Play Services
Firebase Analytics
Firebase Crashlytics
Facebook
Instagram
Microsoft
Twitter

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the game we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the game when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the game may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Advertising

We may use in advertising in our Service. Data may be collected by third party advertising services.

Links to privacy policies of third party payment service providers used by our service

Iron Source
Pangle Global

In App Purchases

We may use in app purchases in our Service. Any financial data will be collected by third party payment services.

Links to privacy policies of third party payment service providers used by our service

Amazon Pay
Apple Pay
Google Pay
PayPal

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

  • We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

    Links To Other Sites

    This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

    Children's Privacy

    These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

    Data Breaches

    We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

    Our Commitment To Data Security

    To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

    Your Rights

    In order to process any of the requests listed below, we may need to verify your identity for your security. In such cases your response will be necessary for you to exercise this right.

    The Right To Access Information We Hold About You

    At any point you can contact us to request details concerning the information we hold about you, why we have that information, who has access to the information and where we got the information. In most cases you may be entitled to copies of the information we hold concerning you. Once we have received your request we will respond within 30 days.

  • The right to correct and update the information we hold about you

    If the data we hold about you is out of date, incomplete or incorrect, you can inform us and we will ensure that it is updated. To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections.


  • The right to have your information erased

    If you feel that we should no longer be using your data or that we are illegally using your data, you can request that we erase the data we hold. When we receive your request, we will confirm whether the data has been deleted or tell you the reason why it cannot be deleted.


  • The right to object to processing of your data

    You have the right to request that Saiba Enterprise stops processing your data. Upon receiving the request, we will contact you to tell you if we are able to comply or if we have legitimate grounds to continue. If data is no longer processed, we may continue to hold your data to comply with your other rights.


  • The right to ask us to stop contacting you with direct marketing

    You have the right to request that we stop contacting you with direct marketing. On promotional emails we provide an ‘unsubscribe’ link at the bottom of the email which will unsubscribe you from that service. If you wish to opt out with respect to more than one email address, you must complete a separate request for each email address.

  • Please note it is not possible to ‘opt-out’ of receiving communication from us which relates to your Order and / or Contract. This ensures that we can always contact you as a result of circumstances that may affect your Order and / or Contract with us and in order for us to improve our services going forward.

  • The right to data portability

    You have the right to request that we transfer your data to another controller. Once we have received your request, we will comply where it is feasible to do so.


  • The right to complain

    You can make a complaint to the data protection supervisory authority in the UK, this is the Information Commissioner’s Office, at https://ico.org.uk/.


  • Changes To This Privacy Policy

    We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

    Contact Us

    If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].


    This policy is updated and effective as of 1st May 2022